InstantCab Help Center
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Why should I use Summon?
What is the Summon Code?
Does Summon pickup at the airport?
Is my credit card info safe?
Where can I use Summon?
How it Works
Creating an account
How do I pay for my Summon rides?
Why can't I pay with cash?
How are Summon fares calculated?
How do promo codes work?
How much does Summon cost?
Airport Flat Fares
How do I tip my driver?
What's your cancellation policy?
What are flat fares?
Safety & Accommodations
How can I request an accessible vehicle?
Can I bring my pet or service animal alo...
Who can I contact for additional informa...
What kind of insurance coverage do you h...
What is your drug/alcohol policy?
Driver safety and screening
Who are Summon drivers?
Why should I trust Summon drivers?
Can I choose a specific car or driver?
How do I know who is picking me up?
Where can I get a Summon press kit?
Who can I contact for press inquiries?
Credit Card FAQ
Why is my card being declined when I rec...
How do I change my card on file?
Can I add a pre-paid credit card to my a...
Why do I see a 50 cent charge?
What should I do if I see Summon charges...
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