InstantCab Help Center

What is Dispatch Radius?

Last Updated: Apr 07, 2014 05:49PM PDT
What is my dispatch radius?
Your dispatch radius determines how far away you receive Summon requests from riders. The dispatch radius is measured in "as crow-flies" distance, which means that you can receive requests up to 0.5 miles more than the set radius. For example, if you set the radius at 3 miles, you may receive ride requests up to 3.5 miles away. 

Why am I receiving requests that are way beyond my dispatch radius?
Since your dispatch radius is based on "as crow-flies"  distance, routes and traffic aren't taken into account. This, in combination with inaccurate GPS logs can have an affect on some dispatched rides. 

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