InstantCab Help Center

How it Works

  • Creating an account

    There are two ways to create a Summon account! 1. Download the app for iPhone or Android and create an accou...

    Feb 18, 2014 09:18AM PST
  • How do I pay for my Summon rides?

    When you install the Summon app, you enter in credit or debit card information, and all fares and tips are pa...

    Jun 19, 2014 09:10PM PDT
  • Why can't I pay with cash?

    ​Paying with a credit card does three major things: Ensures that we have a record of payment and can help r...

    Apr 10, 2014 12:21PM PDT
  • How are Summon fares calculated?

    (1) Summon Taxi rides: Whatever is on the meter + $1.00 convenience fee. The minimum fare for Summon Taxi is $...

    Sep 17, 2014 05:16PM PDT
  • How do promo codes work?

    What is a promo code? Summon offers various promotional codes for special campaigns, events, rider referrals, ...

    Mar 17, 2014 07:11PM PDT
  • Can I get picked up from the airport?

    You can definitely rely on Summon if you need rides in and around our operating cities. However, it can be har...

    Apr 01, 2014 12:10PM PDT
  • What is Dispatch Radius?

    What is my dispatch radius? Your dispatch radius determines how far away you receive Summon requests from ride...

    Apr 07, 2014 05:49PM PDT

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